TeamSupport: Better Support for Your Business Customers
TeamSupport is a customer support software designed specifically for businesses. With the TeamSupport app for iOS, you can now provide better support to your business customers on the go. The app allows you to view, assign, and edit tickets, respond to customer requests, collaborate with your team, and stay updated with internal discussions.
One of the key features of the TeamSupport app is the ability to get a quick overview of agent and customer activity within your TeamSupport account. You can easily view and search for all tickets in your account, and update them by assigning them to specific groups or adjusting their severity levels. You can also add public or private actions to tickets, providing transparency or internal communication as needed.
The app also allows you to access detailed custom field information for each unique ticket, giving you all the necessary context to provide efficient support. You can easily view and search for customers at both the company and contact level, ensuring that you have all the relevant information at your fingertips. The app also features limitless scrolling, making navigation and search faster and more convenient.
Additionally, the TeamSupport app provides access to the Water Cooler, allowing for better collaboration among team members. You can view and post discussions, ensuring that everyone is on the same page and can contribute to problem-solving.
Download the TeamSupport app today and enhance your ability to provide excellent customer support. Stay tuned for future updates and improvements to further streamline your support processes.
Note: To use the TeamSupport app, you must be a TeamSupport customer.
